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BuyDomainWebHosting.com
Order Verification Policy
This policy describes our order
verification procedure. Its aim is to fill you in on our policy towards
Internet fraud.
How does the verification procedure
itself take place?
Step 1. Place an order
for a hosting account with us through our order form.
Step 2. We receive a
notification email from the authorized retailer (WorldPay, PayPal,
2CheckOut) for that transaction.
Step 3. An order
verification procedure commences within one hour after the notification
has been received (with the exception of Saturdays and Sundays between
8:00 GMT – 16:00 GMT). An automatic phone verification process is
initiated by our FraudGate protection system.
Step 4. A sales
representative of ours compares the IP location with the billing
location, checks the information given in the hosting account and
compares it with the one given in the payment order.
Our company's policy is to verify each first payment order made by a
credit card holder. The verification procedure takes place via the phone
specified in the payment order. If a client cannot be reached by phone,
we send him/her an email, which encourages him/her to present us with
another phone number where he/she can be reached at in order to confirm
the payment.
Note:
Payment confirmation by phone is made at a time convenient for the
client (10:00 – 20:00 local time).
Step 5. If, in a
week's time, there is still no confirmation by the client, the order
will be cancelled, the money will be refunded to the credit card holder
and the account will be blocked.
Note:
It may take 5 to 7 working days for the sum to be delivered back in the
credit card.
We take no responsibility if, during the
order verification process, the domain chosen by you has been registered
by someone else, as we register domains after the payment has been
confirmed. If this is the case, then you might wish to register another
domain(s).
Terms
of Service | Order verification
| Privacy
Policy | Domain Name Registration
Agreement | Domain Name Dispute
Resolution Policy |
